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Senior Product Analyst

Title: Senior Product Analyst


Classification (FLSA): Exempt

Position type:  Full time      

Reports to: Product Owner


Summary / Objective:  

In your role as a Senior Product Analyst, you will play an integral role on our Product Team by analyzing complex business problems and then designing, documenting and presenting solutions.


Key Responsibilities: 

  • Participate in requirement gathering sessions and customer discoveries to understand the real business challenges and requirements
  • Write user stories and acceptance criteria to present to the Development Team on a weekly basis. 
  • Serve as the subject matter expert for user stories and their acceptance criteria.
  • Collaborate with UX team to generate muck-ups needed for stories involving UI/UX changes and new features
  • Pull in cross-functional resources and help facilitate design sessions and user testing as needed
  • Break down epics into stories and create story maps which detail sprint prioritization and dependencies.
  • Work with Product Managers in translating epics into user stories to design a solution to address the real needs of stakeholders.
  • Lead the story breakdown process, including the Story Review and Story Time meetings to explain requirements to the Development Team and facilitate story sizing/estimation.
  • Maintain a groomed backlog of stories prioritized according to their business value and technical effort. The product backlog should always be full of enough written and sized user stories to occupy the next 2+ sprints.
  • Participate in daily/weekly Agile Scrum ceremonies and meetings such as Daily Standup, Scrum of Scrums, and other meetings scheduled to manage sprint delivery.
  • Serve as the subject matter expert for user stories and their acceptance criteria.
  • Collaborate with UX team to generate mock-ups needed for stories involving UI/UX changes and new features.
  • Pull in cross functional resources and help facilitate design sessions and user testing as needed.
  • Assist Product Owners with market requirements gathering, epic prioritization, epic estimation, and other strategic activities to gain necessary knowledge to be capable of eventually assuming a Product Owner role.
  • Assist Product Owners in commercialization of new products.
  • Mentor Product Analysts and other new team members.


Knowledge, Skills and Abilities:

  • Experience planning and creating user stories for a consumer-facing and/or SaaS product.
  • Experience generating UI mockups or working closely with a UI/UX team to generate a visual representation of new features.
  • Experience with agile software management tools (JIRA, VersionOne, etc.). 
  • Strong critical thinking and problem solving skills.
  • Excellent verbal and written communication skills and upbeat personality.
  • Ability to adapt to a fast-paced, ever-changing environment and manage multiple projects.
  • Prior experience with healthcare-related products and UI/UX design is a plus.


Education / Professional Certifications or Licenses Required:

  • 2-3 years’ experience as a Product Analyst, Product Owner, or in a similar role, within an agile scrum team, OR 3+ years in a QGenda Customer Success role
  • Bachelor's degree from a major university.
  • Prior experience with healthcare-related products and UI/UX design is a plus.


Work Environment / Physical demands/ Travel Requirements:

Computer-based work environment. 

Sitting and standing for extended periods

Lifting of 5 - 10 pounds.



  • 2021 - Top 100 Software Companies (The Software Report)
  • 2021 - Best in KLAS
  • 2021 - GA Fast 40
  • 2020 - Deloitte Technology Fast 500
  • 2020 - AJC Best Places to Work
  • 2020 - Top 25 Software Sales Executives
  • 2020 - Atlanta CFO of the Year
  • 2019 - AJC Best Places to Work
  • 2018 - EY Entrepreneur of the Year
  • 2018 - Deloitte Technology Fast 500
  • 2018 - Glassdoor Top 50 CEO

Compensation & Perks:

  • Competitive Salary
  • Bonus Eligible
  • 401k Employer Match

Great Benefits & Culture:

  • Full Health and Dental (QGenda pays 100% of the individual premiums)
  • Employee-centric work culture
  • 3 "Flex Hours" per week
  • Relaxed vacation policy
  • Company outings
  • Costco membership
  • Casual dress
  • Opportunity to be part of a fast growing software company with hundreds of customers and thousands of users around the world.

Applicants must be currently authorized to work in the United States on a full-time basis.

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