QA Team Lead

  • Remote
  • Full Time
  • Development
  • Experienced

Title: QA Team Lead                                                            


Classification (FLSA): Exempt

Position type:  Full time     

Reports to: Senior Director of QA


Summary / Objective: 

As a QA Team Lead, you will manage a team of talented Quality Assurance Engineers eager to deliver high quality features to our customers and grow their skills along the way. You will play an integral role in the technical and professional growth of your team members by coordinating learning opportunities and mentoring.

In your day-to-day, you will work alongside Development, QA and Product leaders to refine established processes, plan capacity, coordinate resources, and address impediments in order to achieve the scrum team’s sprint commitments. You will oversee the construction and execution of test plans focused on ensuring quality, security, and performance of our features across our web and mobile applications.

Our teams solve challenging problems ranging from automating complex schedules to developing optimized user interfaces for visualizing schedules. If you’re looking to make an impact in healthcare and enjoy tackling these kinds of challenges, we’d love to talk to you!

Key Responsibilities:

  • Manage a Team of QA Engineers
    • Review test plans to ensure completeness and mentor team members on best practices
    • Coordinate testing efforts and capacity ensuring scrum teams meet sprint commitments
    • Coach and develop QA Engineers by setting SMART goals geared towards professional development
    • Conduct bi-annual performance evaluations and monthly 1-on-1’s for your direct reports
    • Participate in interviews, hiring, and onboarding efforts to fulfill the growth goals of the company
  • Maintain High Quality
    • Oversee the test planning and execution strategy for new and existing features on our web and mobile applications
    • Assist team with developing written test cases and test plans when necessary
    • Track critical issues and coordinate testing efforts while working closely with Development and Product leaders on a resolution
    • Explore ways to further improve quality by evaluating and proposing new testing techniques, tools, and processes
  • Drive Strong Processes
    • Work closely with other QA leaders to drive improvements to our testing processes and tools
    • Oversee team member participation in stand-up, planning, and retrospective meetings with the scrum teams
    • Ensure security and compliance policies are met by the team
    • Oversee and maintain documentation related to testing methodologies and tools

Knowledge, Skills and Abilities:

  • 4+ years experience as a QA Engineer within an agile development team
  • 2+ years managing a QA team
  • Experience testing a SaaS web application
  • Experience testing iOS and Android mobile applications
  • Experience with agile software management tools (JIRA, VersionOne, etc.)
  • Knowledge of best practices and standards for web and mobile applications
  • Strong critical thinking and problem solving skills
  • Excellent communication skills and upbeat personality
  • Strong technical writing skills

Education / Professional Certifications or Licenses Required:

  • Bachelor degree from an accredited college or university or equivalent industry experience
  • Prior experience with healthcare-related products is a plus

Work Environment / Physical demands/ Travel Requirements:

Computer-based work environment.

Sitting and standing for extended periods

Lifting of 5 - 10 pounds.


  • 2021 - Top 100 Software Companies (The Software Report)
  • 2021 - Best in KLAS
  • 2021 - GA Fast 40
  • 2020 - Deloitte Technology Fast 500
  • 2020 - AJC Best Places to Work
  • 2020 - Top 25 Software Sales Executives
  • 2020 - Atlanta CFO of the Year
  • 2019 - AJC Best Places to Work
  • 2018 - EY Entrepreneur of the Year
  • 2018 - Deloitte Technology Fast 500
  • 2018 - Glassdoor Top 50 CEO

Compensation & Perks:

  • Competitive Salary
  • Bonus Eligible
  • 401k Employer Match

Great Benefits & Culture:

  • Full Health and Dental (QGenda pays 100% of the individual premiums)
  • Employee-centric work culture
  • 3 "Flex Hours" per week
  • Relaxed vacation policy
  • Company outings
  • Costco membership
  • Casual dress
  • Opportunity to be part of a fast growing software company with hundreds of customers and thousands of users around the world.

Applicants must be currently authorized to work in the United States on a full-time basis.

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