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Customer Success Consultant - Atlanta

Description

QGenda is a fast growing Atlanta-based healthcare software company, with an amazing corporate culture, where we strive to be the best place to be a customer. Our software is used by thousands of hospital departments around the world to automatically generate the most optimized physician work schedules to accommodate complex business rules and accurately schedule the appropriate medical provider based on their skill level, specialty, availability, and preferences.

The Customer Success Consultant role begins with a hands on training period that will expose you to all aspects of the QGenda software, customer community, and every aspect of the implementation team. As a Customer Success Consultant you will work with others to provide dynamic customer solutions and new client implementation strategies. The perfect candidate will be comfortable with facilitating daily technical training and support of our proprietary healthcare workforce management application to new and existing clients. Excellent communication skills, patience, and an upbeat personality are required.

    Requirements

    • B.S. Degree in Engineering Required
    • Fluent in English, US Citizen, & Excellent communication skills
    • Able to learn, design, and implement customer requirements
    • An upbeat & patient personality
    • Ability to explain a concept in multiple ways
    • Enjoys analytical problem solving
    • *Note: Computer programming skills are NOT required

    Awards

    • 2018 - EY Entrepreneur of the Year
    • 2018 - GA Fast 40
    • 2018 - Deloitte Technology Fast 500
    • 2018 - Glassdoor Top 50 CEO
    • 2019 - AJC Best Places to Work

    Compensation

    • Competitive Salary
    • Bonus Eligible
    • 401k Employer Match

    Great Benefits & Culture

    • Full Health and Dental (QGenda pays 100% of the individual premiums)
    • Cell phone expense reimbursement
    • Short-term disability
    • Employee-centric work culture
    • Work remotely when needed
    • 3 "Flex Hours" per week
    • Relaxed vacation policy
    • Company outings
    • Weekly catered lunches
    • Monthly on-site car washes
    • Costco membership
    • Casual dress
    • Opportunity to be part of a fast growing software company with hundreds of customers and thousands of users around the world.

    This position is based in Atlanta, GA and requires up to 50% travel. We offer competitive salaries, ridiculously good benefits, and an extremely fun environment.

    Follow us on Instagram for a peek inside our great company culture! (Instagram.com/QGendaLife)

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